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    Operations Specialist (Maritime Intelligence & Security)

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      Operations Specialist (Maritime Intelligence & Security)

      Location: London

      Salary: Competitive

      Contract Type: Permanent

      Operations Specialist (Maritime Intelligence and Security) – London/Hybrid

      Our client is a growing technology partner to the global maritime risk and insurance markets, with an impressive client base of ship owners.

      They are looking for a candidate to join their team as an Operations Specialist, to support the operational delivery of state of the art service offerings.

      Reporting directly to the Operations Manager, the chosen candidate will assist in delivering, monitoring, and assisting client vessels through the main product and other service lines as they come on stream. That person will play a key role as a shift ‘Watchkeeper’ being part of a team providing 24/7/365 coverage.

      Responsibilities:

      · Service delivery

      · Monitor client vessels in high-risk areas using the product platform.

      · Coordinate information response to any maritime security issues that may occur efficiently.

      · Issue incident reports to client vessels.

      · Monitor social media and other open/closed sources for early identification of potential threats.

      · Provide operational support to clients and partners.

      Requirements:

      · Experience in forms of maritime operations such as MAC or others.

      · Knowledge in commercial shipping operations, security, and compliance.

      · Excellent IT skills, with a full ability to work and deliver outcomes using Microsoft 365 / G Suite.

      · Experience providing customer success services. Excellent written and spoken English communication skills and attention to detail.

      · Experience managing teams – advantage.

      · Ability to work from a London office.

      · Ability to work 3-4 days a month from a second office located in the West Midlands.

      Send us an email for further information or Apply Now!

      Ceto Talent.  Maritime Careers, Underway!

      Danielle Field

      Posted by

      Danielle Field

      Executive Consultant

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